Submit a request Sign in
How can we help?
  1. ScaleArc Support
  2. ScaleArc System Messages
  3. System Messages

System Messages

Follow New articles New articles and comments

  • KB 2595 - Failed to update IP
  • KB 2596 - Configuration Error
  • SOLUTION: How to unjoin a Windows AD domain when the ScaleArc hostname contains uppercase letters
  • KB 2591 - Unable to connect to the server. The SQL browser service is not reachable
  • KB 2564 - Failed to join the domain. Clock skew is too great
  • KB 2575 - ScaleArc's hostname should be in lowercase to join the domain
  • KB 2562 - Please enter the FQDN. IP address is not accepted
  • KB 2566 - DNS Hostname Error
  • KB 2568 - User '<username>' does not have '<privilege(s)>' on '<db_server>' to perform this operation.
  • KB 2563 - Failed to update Kerberos authentication for cluster. Database server added in cluster should be FQDN
  • KB 2555 - Windows AD Error
  • KB 2558 - Failed to initiate failover. Unable to connect to failover service.
  • KB 2557 - Failed to initiate manual failover. Unable to connect the failover service
  • KB 2525 - Server Recovery Error
  • KB 2517 - Failed to update pattern
  • KB 2516 - R/W split cannot be changed without stopping the cluster
  • KB 2511 - Unable to find file MYSQL_master_slave_template_0707_5.php. File does not exist. Please upload the file again
  • KB 2513 - Database Server Error
  • KB 2501 - ScaleArc does not support server version older than 5.1 for autofailover
  • KB 3013 - Auto Failover Error
  • KB 2510 - For replication monitor to function, cluster requires one R/W server and currently there is no R/W server in the cluster. Please add one R/W server
  • KB 2509 - Click on the download button to get the script which will help in creating ScaleArc's Replication Monitor specific tables and stored procedures
  • KB 2508 - Required stored procedure for replication check doesn't exist
  • KB 2507 - Required table for replication check doesn't exist
  • KB 2506 - Unable to find the database ProdCatalog
  • KB 2504 - Failed to update Prepare-Exec Handling status. Please turn OFF the Auto Failover, Read/Write split and Caching first
  • KB 2503: Failed to update Prepare-Excec handling status in configuration
  • KB 2502 - Unable to find Prepare-Exec Handling status in configuration
  • KB 2486 - Failed to update cluster Force Failover setting
  • KB 2489 - Autofailover Error
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ›
  • »
Other sections in this category


Database load balancing software for MySQL, SQL Server and PostgreSQL



Contact Details


International: +1 972-588-4221

2028 E Ben White Blvd,
Suite 240-2650
Austin, TX 78741

ScaleArc Support
Copyright © 2022 Ignite Technologies, Inc. All Rights Reserved | IgniteTech is an ESW Capital Group Company